Terms & Conditions
Last Updated: 02/18/2026
Welcome to Honey and Thread Collective. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. Business Information
Honey and Thread Collective is a small, family-run business based in Florida, USA. We create and sell handmade and digital products with care and intention.
For questions or concerns, please contact us at:
honeyandthreadcollective@gmail.com
2. Acceptance of Terms
By using this website or placing an order, you agree to be bound by these Terms & Conditions, along with our Shipping Policy and Refund Policy. If you do not agree, please do not use this site or purchase our products.
3. Products & Availability
• We offer ready-to-ship physical items and digital files.
• All items are subject to availability.
• We reserve the right to discontinue or modify products at any time without notice.
Because our items are handmade or independently produced, slight variations may occur and are not considered defects.
4. Digital Products
• Digital files are delivered electronically.
• No physical product will be shipped for digital purchases.
• Digital files are for personal use only and may not be shared, resold, redistributed, or altered for commercial use.
5. Pricing & Payments
• All prices are listed in U.S. dollars (USD).
• Payment is required in full at checkout.
We reserve the right to correct pricing errors and cancel orders if an error occurs.
6. Order Processing & Shipping
• Orders are typically processed and shipped within 3–7 business days.
• We currently ship within the United States only.
• Shipping costs are calculated at checkout.
• Once an order has shipped, delivery timeframes are determined by the carrier (USPS).
Honey and Thread Collective is not responsible for shipping delays caused by USPS, weather conditions, or other circumstances beyond our control.
7. Refunds & Returns
All sales are final.
We do not accept returns, exchanges, or issue refunds for any products, including digital files.
Please review product descriptions carefully before completing your purchase.
8. Order Issues
If your order arrives damaged or incorrect, please contact us within a reasonable timeframe with your order number and photos (if applicable). We will review issues on a case-by-case basis.
9. Limitation of Liability
Honey and Thread Collective shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the amount paid for the product purchased.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the State of Florida, USA.
11. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting to the website.
12. Contact Us
If you have questions about these Terms & Conditions, please contact us at:
Privacy Policy
At Honey and Thread, we value your trust and are committed to protecting your personal information. We are a small, family-run business dedicated to creating quality handmade products, and your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.
Information We Collect
When you place an order or interact with our website, we may collect the following information:
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Name
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Email address
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Shipping and billing address
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Order details (products purchased, order history)
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Payment information (processed securely through a third-party payment processor — we do not store payment details)
How We Use Your Information
We collect customer information only to operate and improve our business. Specifically, we use your information to:
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Process and fulfill your orders
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Send order confirmations, payment receipts, and shipping updates
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Communicate with you regarding your purchase or customer service inquiries
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Maintain accurate business records
We do not use your information for unsolicited marketing.
Email Communications
Your email address is collected at checkout strictly for order-related communication, including:
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Payment confirmations
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Shipping notifications
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Customer service responses
We do not sell, rent, or share your email address with third parties for marketing purposes.
Sharing of Information
We respect your privacy and keep your information limited to what is necessary to run our business.
We do not share your personal information with third parties except when required to:
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Process payments securely
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Ship your order
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Comply with legal obligations
These service providers only receive the information necessary to perform their services and are required to protect your data.
Data Security
We take reasonable precautions to protect your personal information. Our website uses secure technologies and trusted platforms to safeguard your data from unauthorized access, misuse, or disclosure.
While no online system is 100% secure, we work diligently to protect your information.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy as our business grows or as laws and practices change. Any updates will be posted on this page with a revised effective date